The advantages of MOH ( music on hold )
Retain more customers with a music on hold message.
Advertise products and services including special offers or discounts and any information your customers may find useful.
- Bespoke messages recorded with music of your choice choose from our wide range of royalty free background music & regional accents
- Upload the music of your choice ( licensing permitting )
- Record a custom message and inform customers of any out of hours contact numbers or email addresses.
Auto Attendant Messages
- Customise your auto attendant messages or create your own branded messages to deliver to specific customers with information that will benefit them
- Create a specific message based on factors such as time of day, week or a specific number that has been dialled
- Each of your staff members can tailor their extension or internal DDI number to play a bespoke message to your customers i.e. the sales department may have a different music on hold message to accounts department.
Provide key information to your customers
- Save your employees time with a bespoke message that answers frequently asked question such specific department extension numbers, opening hours, your office address and directions.
- Provide information to your callers introducing them to special events or new services you offer or any new products you have on offer.
- Enhance your business image with a professional music on hold message, setting you apart from the competition and offering a professional image to potential new customers.
- A good music on hold message can increase your sales by informing customers about products and services you have on offer.
We also offer a wide Range of other Business Connectivity Services
Emerald Telecom offer many services to benefit your business including reduced rate Calls & Lines, SIP Trunks, Office Telephone Systems, VoIP Handsets, Cat5e/Cat6 Cabling Infrastructure, Wireless Access Points, Hosted Handsets, Business Broadband, Leased Lines and many other services please call one of our account managers for more information.
See Our other Connectivity services:
