Call Recording Software can resolve customer disputes immediately


Help your managers evaluate staff & assist with training, store your calls for future refferance

Call Emerald Telecom on: 0121 630 3001

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Call Recording software can be invaluable in today’s fast paced world, Emerald Telecom can provide your company with the very latest Call Recording solution for your business, resolve customer disputes, help with staff training or to simply backup your company’s call history.

How often have you wished you had a backup of a Telephone conversation that could quickly and simply prove what had been said? With our Call recording Solution, you can download a Wav. File and simply email it to resolve any issues.


All calls in and out are recorded, easy access for staff supervisor to listen to calls to enable them to assist with training.

Call encrypted

All data is fully encrypted between Telephone extensions and call recording software.

GDPR Compliant

Software is PCI DSS, MiFID II and GDPR compliance as standard.

Replay & Access all calls

Our Software enables easy access to recorded or live calls, email your stored calls as Wav. files

Resolution

Resolve customer disputes immediately by downloading Wav. Files and emailing call.

We also offer a wide Range of other Business Phone Services

Emerald Telecom offer many services to benefit your business including reduced rate Calls & Lines, SIP Trunks, Office Telephone Systems, VoIP Handsets, Cat5e/Cat6 Cabling Infrastructure, Wireless Access Points, Hosted Handsets, Business Broadband, Leased Lines and many other services please call one of our account managers for more information.

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Call on: 0121 630 3001

Why Choose Emerald Telecom?

3 Reasons why you should choose us as your No 1 Telecoms provider across the Midlands.